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FAQ

When will I receive my order?

Orders are typically delivered within 7 business days after they are processed. You’ll receive a tracking number as soon as your order is shipped so you can follow its journey to your doorstep.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can use also use link to check the current status of your delivery.

Do you offer express or same-day delivery?

Currently, we offer standard delivery within 7 business days. Express options may be available in the future—stay tuned!

Are weekends and holidays counted as business days?

No, business days refer to Monday through Friday, excluding public holidays.

What should I do if my order is delayed?

If your order hasn’t arrived after 7 business days, please contact our support team at [Your Contact Info], and we’ll resolve it as quickly as possible.

Do you deliver to all locations?

We deliver to most regions. However, some remote areas may experience slightly longer delivery times. Contact us if you're unsure about your location.

Can I cancel my order after placing it?

Yes, you can cancel your order within 24 hours of placing it. After this time, your order will be processed, and cancellation will not be possible.